We’ve been beaten repeatedly about the head and shoulders in recent years to remember to “think positively”. Woe to the team member who voices concern. The trusty contrarian is now disdained and the nay sayers are summarily silenced.
Ironically, by squashing these Negative Nellies we are slowing down positive progress toward our most critical goals.
Research shows that our human brains are wired against change. Introducing a new direction (information, competition, pace, etc.) causes a physiological stress reaction against the change.
The Value of Venting
Interestingly, one of the fastest ways to reduce the emergency brake effect of this stress reaction is to allow a bit of venting. “What don’t we like about this news?” “What problems will it cause?” “What can go wrong?” “Why is it stupid?” What may not have been taken into consideration?”
Our stress response is linked to survival. Adrenaline is triggered which sets off flight/flight/freeze behavior. At work this takes the form of the contrarian who fights back, the star team member who dusts off her resume to prepare for flight, the long timer who’ll bide his time, frozen in place.
Brain scan technology shows that just naming the threat – thinking it, saying it or, even more effective, writing it down – counteracts the threat response. By giving credence to the stress factor and addressing it, we return out of threat mode and can enter a more rational state.
Once all the big bad stuff has been vented, we are in a physiologically more receptive place to ask: “How will we handle this?”