In my many years of management training and executive development work I have come to know three types of managers. It doesn’t matter what level they are (first line supervisor, VP or CEO) – these are the three:
The New Manager
Pros: eager to learn, wants to do it “right”, open to ideas and best practices
Cons: wants to do it “right”, can lose forest for the trees, lack of context makes training “unsticky”, now knows enough to be dangerous
The Seasoned Manager
Pros: confident, lots of experience to share with others, doesn’t waste time or money on professional development
Cons: self-assured, been there-done that, HR signed them up for the mandatory course, “Yeah, I got this”, has known enough to be dangerous for awhile now and you could probably water ski on the resulting wake.
The Wise Manager
Pros: interested, open, thoughtful, understands that not in a hundred million years could a manager experience all that the human condition can deliver up and so is happy to learn yet another technique just in case.
Cons: often caught chuckling to self and smiling knowingly at New and Seasoned classmates
We’ve all been there. Strive for Wise.